Applied Concepts is the Auto Industry’s Authority for Automotive Phone Skills Sales Training and Development.

Applied Concepts, Inc. has worked with over 6,000 dealerships for over 30 years strengthening the inbound and outbound uses of the phone for sales, service, parts and reception. Utilizing our inbound automotive phone skills sales training series, Power Phone-Ups, sales consultants will set more appointments from phone ups, service advisors will set more customer pay appointments and parts counter people will sell more parts while creating lead opportunities for service. With Applied Concept’s outbound automotive phone skills training, sales consultants will convert more Internet leads into appointments, bring unsold floor traffic back in, create referrals and bring back orphan owners and lease returns.  Service advisors will better deliver the bad customer pay news when more problems are uncovered.




For Information, pricing, or to order Call Today: 1-800-393-CARS