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"Applied Concepts provides our dealership group with a road map to keep our team focused on the core basics of call handling and appointment setting. The call recording platforms and call measurement resources support the training initiative, and have contributed to the success of our operation over the last few years."

David Hazlett, Variable Operations Director, Prime Automotive Group

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APPLIED COACHING & TRAINING


Sales & Service Phone Communication Skills Training
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INCREASE CUSTOMER SATISFACTION


Build Loyalty by Exceeding Customer Expectation
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MAXIMIZE ADVERTISING DOLLARS


Close More, Spend Less: Sales Training for Efficient Lead Handling
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REDUCE EMPLOYEE CHURN

Stop the Churn: Effective Training can Transform Your Dealership Team
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DRIVE MORE APPOINTMENTS


Book, Sell, Succeed: Empowering Your Team to Excel in Customer Appointments
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"I have been incorporating Applied Concepts phone training since 2005, and it is now a part of our training for all sales people weekly at 12 of our dealerships. This training incorporates word tracks that are not only valuable for the phone and setting the appointment, but in negotiations and furthering the sale on the lot. I would not trade this training for anything else available on the market right now."

Brandon Steinke, General Sales Manager, Corwin Ford Reno

Proprietary Mobile Learning Platform

On-the-Go Mobile Learning

Learn anytime, anywhere on our mobile learning platform!

No App Downloads, No Logins Required

Logins & passwords a nuisance? Dive into education 
instantly with no app or logins needed.

Navigation Free

Experience effortless learning: our navigation-free platform 
guides you to knowledge with zero hassle.

Text-Based Scheduling System

Text message convenience: receive your weekly training 
directly via text - seamless, convenient, effective.

Reminder System

Never miss a learning opportunity: our poweful reminder 
system keeps your training schedule top of mind.
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"I have been using Applied Concepts for over 15 years. Applied Concepts has had a HUGE impact in our automotive and RV business ... With Applied Concepts, we have gotten better in customer service and process. Happy customers have always positively impacted our bottom line."

Drew Tutton, General Manager, Ed Voyles Automotive Group

Request your FREE phone skills assessment TODAY! 
55 Skyline Drive, Suite 2200, Lake Mary, FL 32746 (800) 393-2277 | info@appliedconcepts.com
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